Frequently Asked Questions
Everything you need to know about your gourmet cheese and charcuterie delivery.
How are the boards shipped to ensure freshness?
All Boarderie products are shipped in temperature-controlled, insulated packaging with ice packs to ensure they remain chilled and fresh during transit.
Do the boards arrive fully assembled?
Yes! Our boards arrive pre-arranged and ready to serve. Simply remove the board from the vacuum-sealed packaging and it is ready for your table.
Can I schedule a delivery for a specific date?
Absolutely. You can select your preferred delivery date at checkout to ensure your board arrives perfectly timed for your event or holiday celebration.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or there is an issue with quality, please contact our support team immediately for a resolution.
Do you offer options for dietary restrictions?
We offer a variety of curated boards, including gluten-free and nut-free options. Please check the specific product descriptions for detailed allergen information.
How long will my board stay fresh after delivery?
When kept refrigerated in its original vacuum seal, your board will stay fresh for up to 7-10 days. Once opened, we recommend consuming it within 24 hours for the best quality.